At Eminent Chairs and Accessories, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to enhance your experience with us, including:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or sign up for our newsletter.
- Non-Personal Information: We may also collect data such as your IP address, browser type, and operating system to analyze trends, administer the site, and improve user experience.
- Cookies: Our website uses cookies to collect information about your browsing behavior. Cookies help us remember your preferences and track your usage of our site.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support
- Improve and personalize your shopping experience
- Send promotional emails, newsletters, or special offers (if you’ve opted in)
- Analyze website traffic and usage patterns
- Comply with legal obligations
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. This includes secure servers, encryption, and firewalls to prevent unauthorized access. However, no method of transmission over the Internet is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist us with payment processing, order fulfillment, website hosting, or marketing services. These providers are required to keep your information confidential and only use it for the services they provide to us.
- Legal Requirements: We may disclose your information when required by law, such as to comply with a legal obligation or in response to valid legal requests by public authorities.
5. Your Rights
You have the right to:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in our emails or by contacting us.
- Data Deletion: You may request that we delete your personal information, subject to certain exceptions required for legal compliance or legitimate business purposes.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but please note that doing so may limit your ability to use certain features of our site.
7. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at support@eminent.com.ng.